User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.7) Gecko/20060921 Ubuntu/dapper-security Firefox/1.5.0.7 Build Identifier: I am a relatively new Linux user, (two years off and on), and a brand new xfce user, (a couple of weeks), and I use pre-compiled binaries only. I have no prior experience with 'xarchiver'. I will do my best to provide you with the relevent information but if I sound like a 'noob' it is because I am one. I was using xarchiver 0.3.3 on xubuntu 6.06. I had already unpacked approximately 20 archives of the same type in the same directory. The 'properties' described the archives as 'ZIP archives'. They varied in size from approximately 100 MB to 300 MB. Each archive contained 100 to 150 individual files varying in size from 1 to 2 MB. (I'm guessing here. A few may have been smaller, a few may have been larger.) They were being extracted into the same directory as the one that contained the archives. As an archive was extracted, it was deleted. (The files being extracted were jpegs so I imagine that the extracted size was not appreciably larger than the container.) When I got to the last two archives to be extracted, each of them hung. Clicking on the archive caused the invocation of 'xarchiver' but it froze before it displayed the contents of the archive. It would not react to any mouse gestures including clicking on the 'x'. I had to kill it from the command line. It did the same with each of the last two archives and repeated the behavior each time I tried. I did a check of properties on the directory I was working in. It reported over 3600 files and a size of 5 GB. I removed a lot of files from the directory. The directory now has 2023 files totaling 2.5 GB. (At all times I have had plenty of space remaining. At the time of the initial error I had 20 GB free on that partition.) I expected that the removal of a third of the directory's files would allow the program to run. However, it still hangs on the same two archives. The file system is fat32 with 16KB blocks. The partition was encrypted with TrueCrypt (4.3a) before it was formatted as fat32. I have had no other problems with this file system, either with your program or with anyone else's. For the next 24 hours I will leave the file state as is on that partition so that I can provide any other information you might need. However, you will have to be specific in your request as I have very little experience at this. I do know how to use the command line but you'll have to tell me exactly what commands you want me to execute. I'll check my email every few hours for any messages you might send. Reproducible: Always Steps to Reproduce: 1.See details above 2. 3. Actual Results: It hangs again. Expected Results: It should display the contents of the archive and give me a chance to unpack the archive. Filing a bug report is more difficult than using Linux itself. Can't you make this easier for 'noobs' like myself? (This bug was also posted on SourceForge before I discovered you had moved to xfce. I'm glad you moved as it simplifies my bug reporting. Most of my bugs are from some component of xfce as that is the desktop I am using daily.)
Please try with the current development version on the svn. If you don't have svn neither xfce development tools, please drop me an email, I will send you the source code to compile.
Sorry, I only use officially released products and I don't do compiles. If it doesn't come as a packaged binary for a Xubuntu, Ubuntu ... type system, I don't use it. I am still leaving that directory in the same state in case you come up with some information I can readily get for you.
(In reply to comment #2) > Sorry, I only use officially released products and I don't do compiles. If it > doesn't come as a packaged binary for a Xubuntu, Ubuntu ... type system, I > don't use it. I am still leaving that directory in the same state in case you > come up with some information I can readily get for you. > The only relevant information I can have is to verify if this bug occurs with the development version...
Apparently I am misunderstanding something! I presume that your work is voluntary. That deserves my gratitude and you shall have it. Since I didn't pay anything for this product, I realize that I shouldn't expect anything from it. Nevertheless, I did download it, not as a beta test in source code form, but as a released binary. I haven't even had the product a month yet and the last time I looked, 6.06.1 is still the most recent version of Xubuntu available. And according to the package manager, my version of Xarchiver is the latest release of that product. I expected that there would be some interest in the fact that the program does not work as expected. Perhaps I am using the wrong product. Maybe I should have acquired something with a price attached to it so I can get support when it doesn't work.
(In reply to comment #4) > And according to the package manager, my version of Xarchiver is the latest > release of that product. I expected that there would be some interest in the > fact that the program does not work as expected. Software development goes on because of: 1) bugs found in previous releases. 2) new features added. That's what I'm doing with Xarchiver: improving it and fixing bugs. The 0.3.3 is already released and if contains bugs the reasonable thing one can do is to release a new version of the software with bug fixes. That's what I'm doing with Xarchiver. The 0.3.3 contains some bug that's why I'm developing 0.4.3 that will become 0.4.4 when I will release it. So to be sure that this development release (0.4.3) will be bug free I ask people to test it. You told me you only use packaged releases so the only thing you can do is to wait for mw to release 0.4.4 and for Ubuntu packagers to package it so you can use it. That's all. I hope I clarified your misunderstandings. > Perhaps I am using the wrong product. Maybe I should have acquired something > with a price attached to it so I can get support when it doesn't work. This statement is rather provokingly. If the software contains bugs that cannot be fixed in the version you are using, which support do you want? Just wait for the next stable release please. If you really want to be helped, change your mind and use development version to be compiled on your Ubuntu, otherwise wait for packagers to package the new releases of software.